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QuestionAnswering

 

This QuestionAnswering capability was completed in December 2005.  This capability has two views: an instructor application and a student application.  The person in charge of the Q&A session (e.g., an instructor) can pick and choose questions to answer.  The application helps manage the questions.  The users asking questions (e.g., a student) can review their questions and answers. They can also ask questions.

 

This capability also has agent intelligence.  The instructor application scores each question based on keywords and also “machine learns” from the instructor about what keywords are important behind-the-scenes, without interfering with the instructor’s actions.  This allows the capability to learn to score each question more accurately over time.

 

As this is one of our intelligent capabilities (which are usually significantly complex than our other capabilities), here we provide a detailed discussion of the features and requirements, including installation guideline.

 

1.     Details

The Question and Answering capability is based on the basic chat capability that comes with Conference XP.  It uses the communication protocols common to all capabilities to multicast messages to all participants in the Venue.  These messages are strings containing pertinent information such as the identifier who sent the message bound between xml-style tags which we have defined.  This simplifies the process of parsing the messages when they are received.

 

The Question and Answering capability is designed to run in either the I-MINDS or the CXP Client.  There are actually two separate versions of the capabilities which look the same to the CXP—the teacher and student versions.  These versions differ in many ways, the most significant being their capability forms and the teacher version connecting to a server-side database.  The database is discussed in more detail below although it is worth pointing out that some tables are updated by the I-MINDS Client.  This means that some tables which should be updated are not when Q&A is run using the CXP client.  These have minimal impact on the Q&A client and are summarized in table 1.1.  Screenshots for the Student and the Teacher version of Q&A can be found in figure 1.1 and 1.2 respectively

 

Table 1.1:  Several minor ramification of using Q&A with the I-MINDS client.

 

Figure 1.1:  Screenshot of teacher version of Q&A

 

Figure 1.2:  Screenshot of student version of Q&A

2.     Client

 

When designing I-MINDS we desired that it have most of the same functionality found in the CXP client.  First and foremost the user should be able to see which Venues are available and be able to choose one to connect to.  After connecting to the Venue the user should have the ability to ability to both send and receive multicast video and audio.  The user should be able to update his or her profile.  Beyond this the capabilities that the user can start depend heavily on whether the user is a student or teacher. 

 

The student has very limited menu options; we expect the teacher to initiate most of the capabilities.  The student can edit their profile, services, and audio/video options.  The students can also record or playback conferences from any machine (including the teachers).  In the future we intend to limit student access to recorded conferences on the teacher’s machine.

 

The teacher has the same options as the students to edit their profile, services, and audio/video options.  They also have the option to record or playback conferences from any machine.  In addition, the teacher’s Conference menu contains options to start a Presentation capability from CXP.  Note that this is the CXP version not the UW Classroom Presenter.  The teacher can also startup one of three capabilities designed by the I-MINDS team—Group Chat, Video Manager, or Video Manager Plus.  These are described in detail in their own documentation.  In the Agent menu the teacher has the option to Start Q&A.  This option starts the Question Answering capability for everyone in the Venue.  The Add Keyword option brings up a form where keywords and weights can be added or changed outside the Q&A capability.

 

3.     Database

 

The I-MINDS database is currently running MySQL version 4.1.  In the future we intend to switch over from MySQL to SQL Server or something similar.  The basic structure should easily transfer over to any relational database.  The database was designed using a combination of DBDesigner4, an open source designer from fabForce, and phpMyAdmin-2.6.3.  For an illustration of the I-MINDS database consult figure 3.1 below.  The mysqldump textfile of the database can be found in the same folder as the source code. 

 

On the C# side, the database hook is contained in the ComponentTestLibrary.dll.  This dll, whose source is provided, consists of a ComponentModel class called DatabaseWrapper and another class called DatabaseMethods, along with the dataset schema DataSet1.xsd.  The DatabaseWrapper class consists of numerous DataAdapters designed with the form editors.  The dataset schema was generated from these DataAdapters using the wizard. 

 

Figure 3.1:  The DBDesigner model for the I-MINDS database

 

Wherever possible we have tried to conform to the C# database connection model, filling the dataset from multiple DataAdapters.  The tables in the dataset can then be hooked to DataGrids or DataViews for display.  We use OdbcCommand builders to generate both the update and insert queries with two exceptions.  We the Keyword_Ranking and Message DataAdapters we experienced numerous DatabaseConcurrency exceptions which claimed that 0 rows were updated.  Despite much experimentation we were unable to lock down this exception.  Our solution was to write our own Update and Insert queries and run them on each row in the DataTables based on row states.  This seemed to eliminate the problem.

 

4.     Installation

 

This section leads you through the installation for ConferenceXP and our capabilities.  The first program to install is the mysql-connector-odbc-3.51 driver.  We have included this with our source code.  Next, if you have not already done so download the CXP Client version 3.2.  Before you install it make sure that the Microsoft Journal Viewer has been installed.  Please consult the ConferenceXP client installation guide for more information. 

 

We provide the database dump file so that users can upload the I-MINDS database to their local server.  The installation is relatively straight forward assuming you have access to MySQL server version 4.1 or higher.  Table 4.1 gives the console command.  If your machines do not have access to the internet you will need to install your own venue service on one of your machines.  The Venue Service can be downloaded from the ConferenceXP website.

 

 

mysql –uusername –ppassword < iminds.sql

Table 4.1:  console command to upload database

 

Alternatively, you could connect to the I-MINDS database running on cse.unl.edu.  The user name and password are given in Table 4.2. A word of caution though, the I-MINDS database on CSE is our test bed and is subject to design revisions which could break previous versions of Q&A or Buddy Group.

 

Site: cse.unl.edu; Database: lmille; MySQL user: lmille; MySQL password: GNEZWS

Table 4.2:  connection information for the I-MINDS database on CSE

 

To run either capability you must first create an ODBC data source in Windows XP.  This data source is what the C# code will use to connect to the database.  To do this, open Administrative Tools/Data Sources (ODBC).  Add a new System DNS with the above information (see figure 4.1).  If you are running your own MySQL server the Server, User and Password entries may change from figure 4.1.

 

Figure 4.1: Data Source for the I-MINDS database.

 

The Buddy Group or Question Answering capabilities should be pasted into the CXPClient folder in the manner of all capabilities.  You should also paste the ComponentTestLibrary.dll into the same folder.  The Stemmer folder containing combiner.exe and the licenseI-MINDS rtf file should each be pasted into the CXPClient folder.  Remember that there are two separate versions of the Q&A capability (teacher and student).  The Question Answering capability uses the xApplication4 payload type while Buddy Group uses the xApplication5 payload type.

 

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